Privacy Policy for
Crowsnest Connect – Explore Local App

Last Updated: November 28, 2025

Owner/Operator: Colour Infusion / Crowsnest Connect

Contact: hello@crowsnestconnect.ca

1. Introduction

Crowsnest Connect (“we,” “our,” or “the App”) is a local information and discovery app that helps users explore businesses, events, promotions, and services across Southern Alberta.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have.

By using the App, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1. Information You Provide Directly

Our app does not require users to create an account and does not collect personally identifiable information such as your name, email, phone number, or address.

You may choose to contact a business through external links, but this is outside the App and governed by the business’s own privacy policy.

2.2. Automatically Collected Information

When you use the App, certain non-personal data may be collected automatically, including:

Device Information

• Device type

• Operating system version

• App version

Usage Data

• Pages you view within the App

• Button taps or interactions

• Frequency of app use

• Session duration

Analytics

We rely on Apple App Store and Google Play Console built-in analytics.

These provide aggregate information such as:

• number of downloads

• number of active devices

• crash reporting

• regional installation data

This data is anonymous and cannot identify you.

2.3. Push Notifications

If you enable push notifications, the App may send alerts about:

• community events

• business specials

• news updates

• local opportunities

You may turn notifications off at any time through your device settings.

2.4. External Website Links

Many listings in the App link to external websites (businesses, booking pages, menus, social media).

Once you tap an external link, you are leaving our App.

We are not responsible for the privacy practices on those sites.

3. How We Use Your Information

We use the data we collect to:

• improve app performance

• understand which features users prefer

• maintain the App’s stability

• fix bugs

• plan updates and enhancements

We do not:

❌ sell data

❌ share personal information

❌ use your data for targeted advertising

❌ track you across other apps or websites

4. Sharing Your Information

We may share non-personal, aggregated analytics (example: number of users per month) with:

• local businesses listed in the App

• sponsors

• advertisers

• grant agencies

This information cannot identify any individual user.

We do not share personal data because we do not collect personal data.

5. Data Storage and Security

We take reasonable steps to:

• keep the App secure

• prevent misuse

• keep analytics data protected within Apple/Google systems

No method of internet transmission or storage is 100% secure.

However, because we do not store personal information, risk is minimal.

6. Children’s Privacy

The App is suitable for general audiences.

We do not knowingly collect information from children under 13.

7. Your Choices

You can control:

• Push notifications (on/off)

• Location permissions (if future features request it)

• Whether to uninstall the App

Third-party websites:

Your activity on linked business websites is outside our control.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The “Last Updated” date will always tell you when changes were made.

Continued use of the App means you accept the updated terms.

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at:

Crowsnest Connect

Email: hello@crowsnestconnect.ca

Website: crowsnestconnect.ca

Crowsnest Pass / Southern Alberta